Articles

EventsManager Section

• Events are duplicated when collected from Oracle Databases

  Versions / Builds AffectedEventsManager 2012 and 2013 StatusOpen Problem SummaryThere is a mismatch in computing the last time-stamp of the already collected Oracle events, creating some duplicates. T...

• Event Browser Views Upgraded from ESM2011 Might Not Work Properly

  Overview When importing ESM2011's event browser views during an upgrade to ESM2012, they might not work properly after the upgrade. Certain field names were changed which were not converted. Environme...

• esmproc.exe Using Excessive Amount of Memory

  Overview The GFI EventsManager service grows to 1GB of memory allocation in a short period of time. When this happens, the GFI EventsManager Monitor service will restart esmproc.exe. The growth of the...

• Esmproc.exe is randomly crashing with faulting module: crypt32.dll

  Versions / Builds AffectedEventsManager 2013 StatusOpen Problem SummaryEsmproc.exe is randomly crashing when collecting specific events from the Directory Services. The faulting module refers to CRYPT...

• EventsManager Operation History Pane Error: 'Primary Filegroup Full'

  Overview The following error message is displayed in the GFI EventsManager Operation History Pane: Primary Filegroup Full This article provides a resolution on how to fix the issue described above. En...

• Monitoring Local Server via Active Monitoring Error: 'User credentials cannot be used for local connections'

  Overview The following error is being generated when GFI EventsManager is set to monitor the local server via Active Monitoring: User credentials cannot be used for local connections Environment GFI E...

• Error: 'Unexpected maintenance error! Aborting maintenance ...' During Maintenance Job

  Overview When performing a maintenance job the following error is displayed: Unexpected maintenance error! Aborting maintenance... This article provides a resolution for the issue described above.   E...

• Error: 'Unable to locate trace definition file for Microsoft SQL Server version <number>' When Auditing MSSQL

  Overview Trying to audit a Microsoft SQL (MSSQL) server fails with the error: Unable to locate trace definition file for Microsoft SQL Server version 10.50.0. Note: The version number refers to the MS...

• Error: 'Failed to initialize object as reader' When the SQL Audit Collection Is Enabled

  Versions / Builds Affected EventsManager 2013 SR1, EventsManager 13.2 Status Open Problem Summary EventsManager is not able to collect SQL events due to incorrect assemblies installed on the server TT...

• Error: 'Cannot connect to machine using NETBIOS, Try scanning by IP:<IP_Address>' During Job

  Overview In the Operational History section of the Status > Job Activity page, the Operational History pane shows the following error message when trying to collect events: ...Cannot connect to machin...