Articles

EventsManager Section

• GFI EventsManager Suddenly Stops Monitoring Remote Computer

  Overview This article provides a fix for issues with the GFI EventsManager when it suddenly stops monitoring a remote computer. Environment EventsManager All Supported Environments Root Cause This sit...

• GFI EventsManager Error: 'Cannot initiate scan on machine...log Security...'

  Overview GFI EventsManager is not collecting any events from the target machines. In the Vistacollector/Evtcollector log, you may see a similar message as below: 2011-09-21, 15:56:50, 595, 0, 720, 125...

• Accessing GFI EventsManager Console Using EventsManagerAdministrator Credentials

  Overview The GFI EventsManager console can be secured by requiring users to provide credentials in order to access the configuration. This allows you to distribute configuration rights accordingly and...

• GFI EventsManager and FISMA Compliance

  Overview GFI EventsManager helps to comply with FISMA (Federal Information Security Management Act) through supporting the NIST 800-53 (National Institute of Standards and Technology) security standar...

• EventsManager Syslog Error: '...did not pass black/white list test and will be discarded.'

  Overview Syslog events are not archived with the following error: Message from computer <event source> did not pass black/white list test and will be discarded. Root Cause A duplicate event source ent...

• Views Are Missing in Events Browser

  Overview You may have lost the default views from the Events Browser and want to restore them. Solution Follow the steps below to recover the default views; custom views will need to be recreated manu...

• EventsManager 13.2 Error: 'Failed to get messages from monitorop: The maximum message size quota for incoming messages (XXX) has been exceeded.'

  Overview The Job Activity is empty and does not capture events on GFI EventsManager 13.2 console. The debug logs show the following errors: error, plstatus.dll, ProcessReceivedMessages, Failed to get ...

• Event Description Error: '...failed to get the tags for event 4624...' in Windows Server 2016

  Overview When collecting logs from Windows 2016 Servers the Event Descriptions and Event Fields data are blank. EventsManager is failing to get the tags for the event 4624 on Windows Servers 2016 with...

• EventsManager Error: 'Index was out of range. Must be non-negative...'

  Overview After adding a database operation, it is not being shown in the list or saved. When choosing it to run now it does not execute and gives the following error in the debug log gfiappframework*....

• License Is Not Working - Key Is Invalid

  Overview You have recently received a new license key for your GFI Unlimited Software Subscription and your license is not accepted by EventsManager. One of the following errors is displayed when appl...