Articles

• Creating Commit Deletions Job

  Overview Removing unwanted, expired, or no longer needed records from the database is part of maintenance. This article will walk you through the process of creating Commit Deletions jobs to completel...

• GFI EventsManager Locks up When Running a Database Maintenance Job

  Problem GFI EventsManager appears to lock up when running a database maintenance job. Environment EventsManager 2011 EventsManager 2010 EventsManager 8 All Supported Environments Root Cause In this ca...

• Move Database Operation Fails After Recreating a Database

  Overview A move database operation fails after recreating a database. The dbmaintenance.log shows: DbImportExport.dll, RunJob, Unexpected exception: The given key was not present in the dictionary Env...

• Use of the 'Delete Databases as Needed' Option

  Overview This article provides an answer to the query: What does 'Delete databases as needed' option do?   Information When the database rotation option is enabled, the option 'Delete databases as nee...

• Unable to Connect to the Database When 'In Recovery'

  Overview GFI EventsManager is unable to connect to the database and SQL Management Studio shows the database status as In Recovery.   Environment EventsManager 2011 EventsManager 2010 EventsManager 8 ...

• The GFI EventsManager Report Pack cannot connect to the database

  Overview The GFI EventsManager Report Pack cannot connect to the database. The errors: Failed to log in to the SQL Server or The database does not exist! may be seen. Environment EventsManager 2011 Ev...

• Accessing the GFI EventsManager Database from Different Servers at the Same Time

  Overview This article provides information regarding the GFI EventsManager database access from different servers at the same time.   Information GFI EventsManager can be installed on two or more serv...

• Import from anonymized-legacy file storage to ESM2012 fails to de-anonymize some imported data

  Versions / Builds AffectedEventsManager 2012 build 20111130 StatusResolved Problem SummaryWhen importing events from an anonymized file storage source created in ESM2011, certain fields are not de-ano...

• Setting a Database Rotation and Retention Policy

  Overview This article provides a step-by-step process on how to set a database rotation and retention policy.   Process In the GFI EventsManager Console, select Configure > File Storage > Configure Fi...

• Restoring the FileStorage Backup and Reviewing the Old Events in GFI EventsManager

  Overview  This article provides a step-by-step process to restore a backup of the FileStorage and reviewing the old events in GFI EventsManager. Environment GFI EventsManager 2013 GFI EventsManager 20...