Overview
You may encounter an issue where event logs are not being collected by EventsManager. This article outlines the solution steps to resolve this issue.
Solution
- 1. Please test whether the event collection is working, by confirming whether the target machines have been added for event collection. Please refer to these articles for adding target machines for event processing:
- Please ensure that you have sufficient storage space available on the drive where EventsManager and the storage database are installed. This article contains additional information on the storage requirements for EventsManager.
- When a database becomes too large in size, queries take longer to complete EventsManager performance may be affected negatively. In this case, it is recommended to either:
In case the steps above do not help to resolve the issue please contact support along with the debug logs.