Your encounter a message that your license has expired in EventsManager and you are not able to use the application as it is locked. You are not sure how to renew the license as the product was declared as End Of Engineering.
End of Engineering (EoE) for EventsManager means that GFI will no longer provide new releases, minor releases, defect logging, or defect fixes for affected products. Customers can continue to use EoE products unencumbered and add/subtract user licenses as necessary. In addition, Customer Support will continue to respond to issues and use reasonable efforts to assist customers, but no new, tested corrections will be generated.
To unlock the application, the Sales department should be contacted as they are the only ones that can assist with license-related queries.
- Reach out to your reseller or contact GFI Sales team to renew your license.
- Apply the new license key to EventsManager and the application should be fully functional again.