Overview

GFI Accounts Portal allows users that are members of the Accounts administrator groups to manage users for their account. By default, the primary contact for an account is a member of the Account administrator group.  This article gives information on how an administrator can remove group membership for users in their account. 

Prerequisites

Log-in in with an administrator account in the GFI Accounts Portal

Solution

To remove the group membership for a user:

1. Log in to the GFI Accounts Portal.
2. Go to Home > Users linked to your account.
3. Select the ellipsis that is to the right of the user you want to remove from a group.
4. Select Edit.
   
   
   
   
5. Select the Roles tab.
   
   
   
   
6. Select Remove (the minus sign) next to the group that the user is a member of.
7. Select Save.

Confirmation

To confirm the changes were made, you can edit the user again and verify the group removal or have the user login to the GFI Accounts Portal and confirm they have the correct privileges.