Versions / Builds Affected
EventsManager 2013 SR1 (20130606)Status
ResolvedProblem Summary
EventsManager fails to retrieve events from a SQL server.TT / JIRAID
322How to Identify
To identify the issue you will find one of the following errors:
1. Go to Status > Job Activity > Operational History:
Unexpected error scanning SQL Server DOMAIN\SERVER, error: Could not load file or assembly 'Microsoft.SqlServer.SqlEnum, Version=10.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies
2. Open SQLcollector.log file :
2013-07-22, 15:53:36, 015, 0, 60c, d58, error, SQLCollector.dll, StartSQLScan, Unexpected error scanning SQL Server DOMAIN\SERVER, error: Could not load file or assembly 'Microsoft.SqlServer.SqlEnum, Version=10.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies. The system cannot find the file specified., internal
2013-07-22, 15:53:36, 062, 0, 60c, d58, error, SQLCollector.dll, StartSQLScan, Stack trace is:
at GFILog.LogError(String message, Object[] args)Workaround / Fix Details
Development has deployed a patch through EventsManager auto updates (20131009_ESM2013SR1_patch00)Required Actions
Ensure that the customer is on the latest build (20130606) and have them ensure that auto updates are applied-specifically make sure that "20131009_ESM2013SR1_patch00" has been applied.