Versions / Builds AffectedEventsManager 2013 SR1
Problem SummaryEventsManager cannot collect text logs because the system does not accept multiple connections
TT / JIRAID464
How to IdentifyThis is a general error displayed in the Operational History pane but we would need to check the logs to see if the EventsManager instance is being affected by this issue.
- Browse to
- Open the last 'W3celffcollectorplugin_*.csv' file created
- Search for the error 'win32 error code 1219'. You will find the following error:
2014-02-18, 10:06:53, 557, 0, 1954, 1a68, error, W3CelffCollectorPlugin.dll, ConnectToFolder, Unable to connect to remote path \\192.168.100.100\C$\inetpub\logs\LogFiles - win32 error code 1219
Workaround / Fix DetailsThere is not a workaround or patch available yet. Development still investigating this issue.
Required ActionsCollect the troubleshooting file and escalate to PSG