You receive the following error when trying to add new computers in the dashboard and you are not allowed because you will exceed the number of Complete licenses type:
Changes cannot be applied because the number available Complete licenses will be exceeded by X machine(s)
This article provides the steps to fix the issue described above.
- GFI EventsManager 2013
- All Supported Environments
When adding new computers in the configuration, you need to select the licensing type (Active Monitoring or Complete). In this situation, the computers you are trying to add are configured to use the Complete licensing type instead of Active Monitoring.
Follow the steps below:
- Create a new group (e.g. Active Monitoring Servers).
- When prompted, select the Active Monitoring license type for that group.
You will then be able to add servers to that group and enable active monitoring.