Overview

This article describes how to apply auto-updates to an installation that cannot access the GFI auto-update servers via the internet directly.

Process

The steps described below are applicable to EventsManager 2012 and EventsManager 2013.

EventsManager 2012

1. On a host that can access the internet, download all files from the download site.
   Note: If prompted for a user ID and password, please contact GFI Support for these credentials.
2. On the EventsManager server, create the folder C:\ESMupdates and copy all the downloaded files into it.
3. Extract ESMUpdateInCfo.xml.gz (e.g. via 7-Zip).
4. Open the extracted file ESMUpdateInfo.xml in Notepad (or any text editor).
5. Search and replace each instance of http://update.gfi.com/esm/ with C:\ESMupdates\ and save the file.
6. Save the edited ESMUpdateInfo.xml file back to ESMUpdateInfo.xml.gz with the utility used to extract the .gz file.
   Note: If using 7-Zip, within the 7-Zip File Manager:
   1. Right-click ESMUpdateInfo.xml, select 7-Zip > Add to archive...
   2. In the Archive: field, ensure ESMUpdateInfo.xml.gz is seen, and use Archive format: gzip.
7. Open the folder C:\Program Files (x86)\GFI\EventsManager2012\Data\AutoUpdate.
8. Create a backup copy of the file config.xml.
9. Open the file config.xml in Notepad (or any text editor).
10. Change the tag <DownloadURL> so that its value points to: C:\ESMupdates\ESMUpdateInfo.xml.gz and save the file.
11. Open an elevated command prompt and go to the folder:

    C:\Program Files (x86)\GFI\EventsManager2012

12. Run the command: updater.exe /InstallNow.

Notes:

• The procedure assumes that the product is installed in the default location:
  C:\Program Files (x86)\GFI\EventsManager2012.
• The updater.exe command might need to be run multiple times in order to install all updates.

EventsManager 2013

On EventsManager 2013 there are two auto updates processes, one for the Database Server and another for EventsManager.

Auto Updates for EventsManager:

1. On a host that can access the internet, download all files from the download site.
   Note: If prompted for a user ID and password, please contact GFI Support for these credentials.
2. Copy the file UpdateInfo.xml.gz into the folder
   C:\Program Files (x86)\GFI\EventsManager2013\Data\AutoUpdate\.
3. Copy all the patches into the folder
   C:\Program Files (x86)\GFI\EventsManager2013\Data\AutoUpdate\Patches\.
4. Open an elevated command prompt and go to the folder:
   

   C:\Program Files (x86)\GFI\EventsManager2013

5. Run the command: updater.exe /InstallNow

Auto Updates for the Database Server:

1. On a host that can access the internet, download all files from the download site.
   Note: If prompted for a user ID and password, please contact GFI Support for these credentials
2. Copy the file DLIBUpdateInfo.xml.gz into the folder
   C:\Program Files (x86)\GFI\Database Server 2.X\Data\AutoUpdate\.
3. Copy all the patches into the folder
   C:\Program Files (x86)\GFI\Database Server 2.X\Data\AutoUpdate\Patches\. 
   Note: If you are in an offline environment the Patches folder will not be created automatically, so you should create it if it is missing.
4. Open an elevated command prompt and go to the folder:

   C:\Program Files (x86)\GFI\Database Server 2.X\

5. Run the command: updater.exe /InstallNow

Note: The procedure assumes that the product is installed in the default location:
C:\Program Files (x86)\GFI\EventsManager2013.