Versions / Builds Affected
2013Status
OpenProblem Summary
client will have instances where old events get collected once again and new alerts will be sent.TT / JIRAID
494How to Identify
Client will receive an alert from an event with a old date
From: GFI EventsManager [admin@domain.com]
Sent: Tuesday, September 02, 2014 6:35 PM
To: admin@domain.com
Subject: [GFI EventsManager] - Unexpected system shutdowns - Critical - appsrv
- 6008
The previous system shutdown at 4:09:37 PM on ?6/?15/?2014 was unexpected.
To avoid receiving large quantities of emails, enable Thresholds. From the
Event Processing Rules node, right click the rule, select Properties and click
the Threshold tab.
In most of the cases the date appears with a "?" added, but that is not a rule.Workaround / Fix Details
noneRequired Actions
collect full troubleshooting logs, Microsoft Wndows events of the server and escalate the case to PSG
