Overview

This article provides an answer to the query: What folders do I need to exclude from Antivirus applications for GFI EventsManager?

Information

Antivirus software may cause GFI EventsManager to malfunction. This occurs when such software denies access to certain files required by GFI EventsManager. It is therefore advised to disable third-party antivirus software from scanning the following folders and subfolders:

GFI EventsManager 2011 and older

• <..\Program Files\GFI\EventsManager>
• <..\Program Files\Common Files\GFI>

GFI EventsManager 2012

• Installation path: <..\Program Files\GFI\EventsManager 2012..>
• The path where the database is being stored (By default, this path is located within the installation path but it can be changed by modifying "File Storage" found in the console.):
  • <..\Program Files\GFI\EventsManager 2012\Data\Filestg>

Note:  For any 64-bit installations, the path for Program Files would follow the format: <..\Program Files (x86)\GFI\EventsManager..>

GFI EventsManager 2013

• Installation path: <..\Program Files\GFI\EventsManager 2013...>
• The path where the database is being stored (By default, this path is located in the database server installation path, but it can be changed by modifying "File Storage" found in the console.):
  • <..\Program Files\GFI\Data Server 2.0\Data\Filestg>

Note: For any 64-bit installations, the path for Program Files would follow the format: <..\Program Files (x86)\GFI EventsManager..>