This article lists the improvements and fixes that came with the GFI EventsManager 2010 SR2 (Build 20110407) release.
Support for Oracle databases that use non-ASCII character sets
When adding an Oracle server to the EventsManager configuration and testing the connection, an error is displayed similar to the one below:
ORA-12737: Instant Client Light: unsupported server character set string
Where to Download: http://ctp.gfi.com/esm/20110505_ESM2011SR1_PATCH_00.zip