Versions / Builds Affected
EventsManager 2013 (builds: 20130116, 20130606)Status
OpenProblem Summary
Events generated between 23:00 and 23:59 (local time) will be considered outside 'Normal Operational Time' even if normal operational time is defined as 24 hours per day.TT / JIRAID
258How to Identify
Event details show time of event between 23:00 and 23:59 (local time) and event source group is configured to be in operational time 24 hours per day.Workaround / Fix Details
There is currently no fix. However, if there is a specific alert that the user does not want to receive, the 'Actions' for the rule can be changed.Required Actions
Collect troubleshooter files and include screenshots of:
-Event details showing event occurring between 23:00 and 23:59
-Operational time settings for the group which the event source is contained