Overview
The GFI EventsManager Report Pack cannot connect to the database.
The errors: Failed to log in to the SQL Server or The database does not exist! may be seen.
Environment
- EventsManager 2011
- EventsManager 2010
- EventsManager 8
- All supported environments
Root Cause
The GFI EventsManager Report Pack does not have the correct configuration to connect to SQL.
Resolution
- Open the GFI EventsManager Console and navigate to the Configuration tab.
- Choose Options > Database and Files Backend > Change database backend.
- Ensure that the Database Source for the GFI EventsManager Report Pack is configured the same as the Database Backend GFI EventsManager.
Related Article: How to perform ODBC connectivity test